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Case Study

Infor CPQ Training & Consulting for a Global Valve Manufacturer

Expert-led training on Infor CPQ Enterprise Configurator and Enterprise Quoting — combined with hands-on consulting — enabled the Korea operations of a global control valve manufacturer to take ownership of their CPQ solution.

ClientGlobal Valve Manufacturer
IndustryIndustrial Control Valves
EngagementCPQ Training & Consulting
RegionSouth Korea
The Client

A Global Leader in Industrial Control Valves

Our client is the Korean operation of a global manufacturer of control valves and actuation systems, serving power generation, oil & gas, petrochemical, and process industries. Their engineered valve products are configured to order — every valve is specified by type, size, pressure class, trim, materials, and actuation, against strict engineering standards.

Engineered products

Control valves specified per project across valve type, trim, materials, pressure class, and actuation

Demanding industries

Power, oil & gas, petrochemical, and process plants with strict technical standards

Configure-to-order model

Every order requires accurate engineering configuration before it can be quoted

Global organisation

A multinational group with manufacturing and sales operations across Asia and beyond

A Global Leader in Industrial Control Valves
The Challenge

Building CPQ Capability In-House

The client had chosen Infor CPQ to manage valve configuration and quoting, and wanted their own team to build and own the solution rather than outsource it entirely. That required deep, practical knowledge of Infor CPQ's Enterprise Configurator and Enterprise Quoting — knowledge that is hard to acquire from documentation alone.

Steep learning curve

Enterprise Configurator modelling, rules, and constraints demand hands-on expertise to apply well

Complex product logic

Valve configuration rules span engineering standards, material compatibility, and actuation sizing

Quoting discipline

A consistent quote-to-proposal process was needed across the sales engineering team

In-house ownership

The team needed the skills to maintain and extend the solution independently after the engagement

Building CPQ Capability In-House
The Engagement

Expert-Led Training on Enterprise Configurator & Enterprise Quoting

Farevix delivered a structured Infor CPQ training programme tailored to the client's valve products — not generic courseware. Working sessions used the client's own product logic as the teaching material, so every concept learned was immediately applied to real configuration and quoting scenarios.

Enterprise Configurator

Product modelling, rulesets, constraints, and UI design — taught hands-on against real valve products

Enterprise Quoting

Quote workflows, pricing setup, approval flows, and professional document output

Tailored curriculum

Course content built around the client's configure-to-order valve catalogue

Consulting support

Advisory sessions alongside training answered design questions as the team built their solution

Expert-Led Training on Enterprise Configurator & Enterprise Quoting
Outcomes

A Team That Owns Its CPQ Solution

The engagement left the client with practical CPQ skills, sound design foundations, and the independence to grow their solution in-house.

Self-Sufficient CPQ Team

The client's team can now build, extend, and maintain configurator models in-house — without depending on external resources for day-to-day changes.

Configurator Modelling Skills

Hands-on Enterprise Configurator training covered product modelling, rules, and constraints — applied directly to the client's own valve products.

Structured Quoting Process

Enterprise Quoting training established a consistent quote workflow — from configuration through pricing to professional proposal output.

Best-Practice Foundations

Consulting sessions embedded proven CPQ design patterns early, avoiding rework and technical debt as the solution grows.

Faster Onboarding

Training materials and worked examples tailored to the client's products shortened the learning curve for new team members.

Confidence at Go-Live

With expert guidance available throughout, the team moved from classroom concepts to a working solution with certainty at every step.

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